Privacy Policy

 

Pro Peptide Solutions Website: https://propeptidesolutions.com/ 

Last Updated: April 10, 2026

1. Introduction

Pro Peptide Solutions (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://propeptidesolutions.com/ and use our services.

By accessing or using our website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We may collect the following types of information when you use our website or create an account:

Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • State of practice

Professional & Medical Information

  • NPI (National Provider Identifier) number
  • Medical license information
  • Practice/clinic name and address
  • Provider type (e.g., physician, nurse practitioner)

Payment Information

  • Credit card details (processed securely through Authorize.net — we do not store full card numbers)

Technical Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring URL
  • Device information

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account on our platform
  • To verify your NPI number and medical credentials
  • To process and fulfill your orders
  • To send order confirmations, shipping notifications, and account-related emails
  • To communicate with you regarding your account, orders, or inquiries
  • To assign and track sales representative commissions
  • To improve our website, products, and services
  • To comply with legal obligations
  • To prevent fraud and unauthorized access to our platform

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

  • Authorize.net — Payment processing
  • UPS — Shipping and logistics
  • WooCommerce / WordPress — E-commerce platform
  • TrackVia — Order management and reporting

These service providers are only given access to the information necessary to perform their functions and are required to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

  • Comply with a legal obligation or court order
  • Protect and defend the rights or property of Pro Peptide Solutions
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our platform or the public

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Account Registration & Provider Verification

Access to our platform is restricted to verified licensed medical providers. By registering, you agree to:

  • Provide accurate and complete information, including your NPI number
  • Allow us to verify your credentials through the NPPES NPI Registry (cms.hhs.gov) and other official verification sources
  • Notify us promptly of any changes to your credentials or practice information

We reserve the right to suspend or terminate accounts that fail verification or provide inaccurate information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through Authorize.net
  • Access controls and authentication requirements for our platform
  • Regular security reviews and monitoring

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order and transaction records may be retained for tax, accounting, and legal compliance purposes.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your login session
  • Understand how you use our website
  • Improve our platform and services

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including:

  • Right to Access — Request a copy of the personal information we hold about you
  • Right to Correction — Request correction of inaccurate or incomplete information
  • Right to Deletion — Request deletion of your personal information, subject to legal obligations
  • Right to Opt-Out — Opt out of any marketing communications at any time
  • Right to Data Portability — Request that we transfer your data to another organization

To exercise any of these rights, please contact us using the information below.

11. Marketing Communications

If you have opted in to receive marketing communications from us, we may send you promotional emails or updates about our products and services. You may unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

12. Children’s Privacy

Our website and services are intended for licensed medical professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pro Peptide Solutions DBA Southeast Healthcare Consultants, LLC Email: info@propeptidesolutions.com Website: https://propeptidesolutions.com/

This Privacy Policy is intended to provide a general overview of our data practices. It does not constitute legal advice. We recommend consulting with a qualified attorney to ensure compliance with all applicable privacy laws in your jurisdiction.