We're Here to Help
Whether you have questions about your order, need assistance with your account, or want to learn more about our products and platform, our team is ready to assist you.
Contact Information
Pro Peptide Solutions DBA Southeast Healthcare Consultants, LLC
📧 Email: info@propeptidesolutions.com
🌐 Website: https://propeptidesolutions.com/
Business Hours
Our team is available:
Monday – Friday: 9:00 AM – 5:00 PM (Central Time)
We are closed on weekends and federal holidays. Emails received outside of business hours will be responded to on the next business day.
We're Here to Help
Account & Registration
Having trouble registering or logging in? Need to update your account information or credentials?
Email us at: info@propeptidesolutions.com lease include your full name, NPI number, and a description of the issue.
Orders & Shipping
Questions about an existing order, shipping status, or delivery?
Email us at: info@propeptidesolutions.com Please include your order number in the subject line for faster assistance.
Returns & Refunds
Need to report a damaged, defective, or incorrect product?
Email us at: info@propeptidesolutions.com Subject line: “Refund/Replacement Request – Order #[Your Order Number]” Please include photos and a description of the issue.
Product Inquiries
Questions about specific products, pricing, or availability?
Email us at: info@propeptidesolutions.com
Sales Representatives
Questions about commissions, rep accounts, or new provider onboarding?
Email us at: info@propeptidesolutions.com
Technical Support
Experiencing issues with the website or your account?
Email us at: info@propeptidesolutions.com
Important Notes
- All purchases require a verified account. If you have not yet registered, please visit our registration page and complete the sign-up process with your NPI number.
- For urgent order issues, please include your order number in the subject line of your email to ensure the fastest response.
- For tracking inquiries, please check your shipping confirmation email for your UPS tracking number before contacting us.
Already a Customer?
Log in to your account to:
- View your order history
- Track current shipments
- Manage your account information
- Place new orders